Evaluating Training Programs: A Practical Approach for Developing Training Program Evaluation Tools
NEW Time: 9:00am – 12:30pm
Location: Lumina Foundation
Evaluation and assessment of training programs typically emphasizes participants’ initial acceptance and reaction to training content; learning, knowledge and skill acquisition; participant performance and behavioral application of training; and, benefits at the organizational and societal levels that result from training participation. The evaluation of training programs, especially behavioral application of content and organizational benefits from training, is often regarded as an evaluation challenge. With a wide variety of training modalities, present-day evaluation approaches must be able to capture training modalities and both individual and organizational outcomes that result from training efforts.
The Kirkpatrick (1959, 1976) training model is a frequently utilized evaluation approach for trainings. However, this approach also has garnered several criticisms and suggested modifications. Based on participant backgrounds and feedback, an alternative evaluation model will also be presented (i.e. CADM, Moore’s levels, or competency-based evaluations, etc.). While providing an overview of the chosen models and assessment techniques, the course also will describe expectations of training programs and the appropriate development of indicators, metrics, and assessment tools.
This workshop is designed to be interactive and to provide a practical approach for developing training program evaluation tools. The session covers an overview of two training evaluation models; pre-training assessment and training program expectations; and the development of key indicators, metrics and measures. Case examples and hands-on activities will be used throughout the course to demonstrate content.
Asma M. Ali PhD is an independent program evaluator located in Chicago, Illinois. The current president of the Chicagoland Evaluation Association, she has conducted evaluations and assessments of training and learning programs since 1998. A frequent conference speaker on evaluation and measurement topics, she is also an adjunct professor at American University (D.C.) teaching evaluation and assessment of training programs in their Instructional Design and Learning Assessment program.
IEA is supported in part by the Foellinger Foundation.